70 VG / 30 PG
You may return items that you have received that are incorrect based on your initial invoice, or any defective item, and Moon Mountain will happily issue an exchange or refund. Moon Mountain will pay the return shipping costs if the return is a result of our error. All return requests are subject to Moon Mountain administrative approval.
Moon Mountain has a 1-3 business day internal processing time to bottle, seal, label, pack and ship your order (If you select any form of overnight shipping, your order is printed and processed same-day to ensure the fastest possible delivery time). Please note that this is in addition to any projected shipping times for your shipping method of choice. We strive to get every order out as fast as possible, and we appreciate your patience during this time of high volume! We can ship to virtually any address globally. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for all items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.